By using the Website or purchasing through the Website, you agree to these Terms and Conditions. Please read them carefully.
The Terms and Conditions shall govern any relationship between Flux Furniture B.V. (hereinafter the “Flux”). and:
Any of its prospective clients or clients, using the Website (hereinafter the “Client”),
notably in relation with the retail sales of any Flux item(s) (hereinafter the “Products”).
These Terms and Conditions may be amended at any time without prior notice.
By purchasing a product using the Website, the Client represent to Flux that she/he is older than 18 years and that she/he is authorized to make the purchase using the credit card account information provided by the Client. In order to submit an order, the Client shall fill out the required information on the Website, and in this respect particularly indicate:
his/her identity (title, name, last name)
his/her details (delivery address, e-mail address and phone number)
The Products selected and the data filled-in by the Client appear, before the conclusion of the contract, on the Website.
enabling to check the detailed order and its total price indicating the deadline before Flux commits to deliver the Products
enabling to identify possible mistakes regarding the data filled-in by the Client and to correct them
After confirmation of the Products selected and the data filled-in, the Client is kindly asked to pay his/her order online, in order to confirm it, throughout a secured bank website dedicated to the payment online.
Credit card payment and IDEAL payment (Netherlands only) is the only form of payment Flux accepts for the Products ordered through the Website. The binding purchase agreement comes into existence only when Flux accepts the order on the Website by sending the Client an order confirmation email, or by shipping the Products ordered.
An invoice is always sent to the Client together with the Products. The prices indicated on the Website are in Euro, all taxes included (19%), but applicable delivery charges are excluded.
The Client shall fill in his/her delivery address in order to be provided with the actual price of his/her order. Possible costs and taxes of customs clearance excluded.
All Products ordered will be delivered to the delivery address filled-in by the Client through a delivery service selected by Flux.
Destinations. Flux is not shipping to all countries worldwide. Please check the ‘country selection’ if Flux sends the Products to your country.
For information only, the average delivery period of the Products normally varies from 5 to 15 weekdays depending on the destination of the Products.
The Client shall accept the parcel only if the external packaging does not present any mark of bump or leak. Flux recommends to open the parcel and check the Products before signing the carrier’s receipt.
Flux provides a full warranty covering manufacturing and material defects of the Products purchased by the Website for a period of one year, beginning on the date
of the Client’s receipt. The warranty only covers damage that is not caused by accident or inappropriate use, wear and tear. To ensure that the Products remain in great condition over time, please handle the Products with love and care.
Depending on the degree of damage and the availability of replacement, parts or items will either be repaired or replaced.
Our most important asset is our relationship with our clients. We understand that our clients have entrusted us with private financial information, and we do everything that we can to maintain that trust. Personal information will be handled confidentially and will not be shared with third parties.